Services

• gain an understanding of Russian culture and daily life in social and business environments;
• acquire a concrete, personalized "tool kit" of skills for establishing and maintaining solid working relationships;
• learn to prepare for negotiations with Russians and achieve mutually advantageous agreements;
• learn how to communicate diplomatically and use appropriate business protocol and etiquette to avoid costly mistakes;
• learn to anticipate, understand, and respond to perplexing or unexpected behavior, make good impressions and keep relationships going, and accurately gauge the tone and significance of business communications;
• learn to recognize cultural factors at work in international situations and use cultural differences to mutual advantage;
• learn to feel confident and be at ease in business and social settings.

Training Components:
Part I - Basic Russian-American Cross-Cultural Communications
Part II - Business Communications and Negotiations
Part III - Travel Training
Part IV - Advanced Training for Working Groups

Who should attend: Negotiators, executives, project managers, team members, and support staff at organizations either contemplating or doing business with Russians in the U.S. or in the CIS.

Consulting and Project Support

• Assessments of foreign partner's position and requirements in political, social, economic, cultural, and historic terms
• Insight on partner's understanding of specific operations concept and implementation
• Assessment of obstacles to establishing operations overseas i.e.,what to watch for
• Advice on logistics for establishing and maintaining good relationships between the foreign partner and American project staff
• Analysis of operations in Russia and intercultural dynamics in the workplace
• Monitoring and evaluation of foreign partner's understanding of Western business practices throughout project
• Verification and interpretation of Russian-language project materials